Google chrome internet not working is a very common problem with internet users now. This problem could arise due to several reasons. This could be due to hardware as well as software problems. Hardware problem is easy to detect and in most of the cases, the issue is software related. There could be a number of reasons which can conflict with your internet connection and lead you to complete disconnection from the internet.
In the below article we will try to point out the most common reason & solution as well. So scroll through the article and get your internet working again.
How to Solve Chrome Internet not Working
Before jumping into the hard part let’s first start with the easy part and slowly dive into the deeper troubleshooting. I have arranged the methods sequentially which you should also follow accordingly and check after every method. If at any stage your problem is solved then you don’t have to go for all troubleshooting and save you extra time for you to chill. So everything being said let’s start with troubleshooting.
Method 1: Force Stop and Restart Google Chrome
Perhaps the best way to solve problems much time is to stop the chrome and restart the system. This works like a charm for most of our devices, where actually various settings come to the default setting after reboot.
- Close the chrome by hitting the “X” button on the top right corner of the chrome window.
- Restart the window & then again open chrome.
If you are able to access the internet then you are good to go.
Also read: How to Enable Hibernate in Windows 10
Method 2: Reset & Cleanup Chrome
Chrome has an inbuilt feature to reset it to the default setting and finding the malicious viruses. You don’t need to reinstall or look for any malicious virus removal tool. Everything is there on google you just have to find it.
- Go to settings by clicking the 3 dots on the top right corner.
- The search term “reset”
- You will find “Restore settings to their defaults” and “Clean up computer”.
- Click on both the link one by one and follow the on-screen instructions.
Method 3: Update Google Chrome
It is weird but sometimes the problem gets fixed just by updating it to the latest version. This is one of the very tricky methods to fix when “chrome internet not working”.
To update it to the latest version, go to chrome and click on the 3 dots at the top right corner. Then go to Help > About Google Chrome then in the next window, the chrome will search & update automatically if it is out of date.
Method 4: Change the DNS Address
DNS is abbreviated as domain name server which is automatically provided by your internet service provider. Sometimes you might get an error screen like this which confirms that there is some issue with DNS provided by your ISP.
DNS drastically reduces your webpage access response time which you might not notice but it does. In fact, everyone should use the external DNS and shouldn’t rely on DNS provided by your ISP.
Below is the list of the best DNS providers with primary and secondary DNS. If you want to see the current speed of the DNS providers then click here.
|Best Free & Public DNS Servers|
|Provider||Primary DNS||Secondary DNS|
Apply new DNS in the Network & Internet
- Go to windows 10 settings > Network & Internet > Change adapter options
- Now right-click on your active Network Connection (WiFi, LAN, Ethernet, etc.) and click on Properties.
- Select “Internet Protocol Version 4 (TCP/IPv4)” and click Properties.
Click Use the following DNS server addresses: and add any server addresses as given in the above table. For ex, I’m using a google DNS server.
Preferred DNS Server: 126.96.36.199
Alternate DNS Server: 188.8.131.52
Method 5: By Running Command Prompt
You don’t need to be a geek to run commands in command prompt. Here’s the detailed guide:
- Go to windows start screen and type CMD on the search field
- Right Click on the CMD app and right-click and select Run as Administrator
- Enter the following commands one by one and hit Enter:
- ipconfig /release
- ipconfig /all
- ipconfig /flushdns
- ipconfig /renew
- netsh int ip set dns
- netsh winsock reset
- Restart your computer
After restarting, your chrome should be working now.
So the above five methods will surely help you resolve your problem of Google Chrome internet not working. If you think there is any other solution then do comment below, we will try to update our post with full credit.